Please read this terms of service agreement (the "Agreement") carefully. The agreement prescribes the rights and obligations as regard to the acts of downloading, installing, using and duplicating PingPaw between users (hereinafter also referred to as "You" and "Your") and PingPaw(hereinafter referred to as "We", "Our", and "Us").By downloading, installing or using PingPaw and related services, You represent that (1) You have read, understand, and agree to be bound by the terms, (2) You are of legal age to form a binding contract with PingPaw, and (3) You have the authority to enter into the terms personally or on behalf of the company You have named as the customer, and to bind that company to the terms.
You will be required to read and agree to the terms of the Agreement when You download or install PingPaw. Please do read and understand all the rights and restrictions stipulated in the Agreement. You are not entitled to download, install or use PingPaw and related services if You do not agree to all these provisions of this Agreement. Once You have installed, duplicated, downloaded, visited or used PingPaw in any other ways, You will be considered having accepted this Agreement and consented to be bound by the said provisions. Please do not install, duplicate or use PingPaw if You do not fully agree to the terms prescribed in the Agreement.
IMPORTANT - AUTO-RENEWAL
IF YOU SUBSCRIBE TO THE SERVICES FOR A TERM (THE "INITIAL TERM"), THEN THE TERMS WILL BE AUTOMATICALLY RENEWED FOR ADDITIONAL PERIODS OF THE SAME DURATION AS THE INITIAL TERM AT PINGPAW'S THEN-CURRENT FEE FOR SUCH SERVICES UNLESS YOU DECLINE TO RENEW YOUR SUBSCRIPTION IN ACCORDANCE WITH SECTION 6.3 BELOW.
1. Declaration of Rights
All intellectual property rights and related information of PingPaw may include, but is not limited to, written expressions and their combinations, icons, graphic design, images, charts, color scheme, interface design, layout framework, relevant data, additional applications, printed materials, and electronic documents, all of which belong to Us and are protected by copyright laws, international copyright treaties, and other intellectual property protection laws and regulations.
2. Scope of the License
2.1 Downloading, installation, and usage:
You can download, install and use PingPaw for unlimited times free of charge for non-commercial purposes only.
2.2 Duplication, distribution, and transmission:
You can duplicate, distribute and transmit PingPaw non-commercially for unlimited times. It must, however, be conducted under the condition that each duplication, distribution, and transmission is complete and real, and is not modified, added or inserted with any code or information. This applies to PingPaw, relevant electronic document copyrights, trademarks PingPaw, and this Agreement.
3. Limitation of Rights
3.1 Reverse engineering, decompiling, and disassembling are prohibited:
You must not conduct reverse engineering, decompiling or disassembling on PingPaw, and any alteration on the interior resources in the program file is also prohibited unless such acts are otherwise expressly allowed by laws and regulations.
3.2 Division of components:
PingPaw is licensed as an integrated product. Its components must not be used separately for any purpose.
3.3 No bundling:
the duplication, distribution, and transmission of PingPaw as regulated by this Agreement must not be tied or affixed to any other product or information that is not part of PingPaw, unless otherwise authorized by Article 3.4.
3.4 Individual authorization:
any sales, duplication, and distribution for commercial purposes of PingPaw, including but is not limited to sales, pre-installation, and bundling, must be authorized and licensed by Us in written forms.
3.5 Reserved rights:
The rights that are not expressly authorized by this Agreement shall still remain within Us and a written consent from Us is required if You intend to exercise such rights.
4. Terms of Use
4.1 Software Features
PingPaw is developed based and designed to protect your privacy and personal files on Your mobile devices.
To provide compatible upgrade versions and guarantee a normal usage of Our services, You will need to provide to us Your device model and client version number when requesting online upgrades. These data are used to verify the mobile device model and apps that have been installed on Your device, and contain no private information or personally identifiable information.
4.2 Subscription Terms & Conditions
4.2.1 You can use the core features of PingPaw free of charge;
4.2.2 some parts of the Service are available only with a paid Subscription. You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the type of Subscription plan you select when purchasing the Subscription.
4.2.3 Billing cycle and price will be showed in App
4.2.4 After the subscription takes effect:
- (a) Subscriptions will renew automatically unless You cancel or unsubscribe;
- (b) You can manage and cancel subscriptions anytime;
- (c) According to policies, You will not be refunded for past subscriptions, but will still be able to use Your subscription for the time You have already paid.
4.3 Scope of Your Usage of PingPaw
4.3.1 Operating System: PingPaw only supports the operating system published on Our official website (i.e. Android OS, iOS) and specific phone models. PingPaw automatically starts as the operating system activates to provide all features as designed and reduce response time. If You would like to renounce it for any reason after installation, You can delete PingPaw by means supported by Android OS or iOS.
4.3.2 Hardware Requirements: PingPaw operates on terminal equipment for mobile communications (such as mobile phones and tablet computers).
4.4 Development and Technical Support of PingPaw
PingPaw is developed and technically supported by Us.
4.5 Modifications and Upgrades of PingPaw
We reserve the right to modify or upgrade PingPaw for You at any time. With Your permission, the upgrade of PingPaw may cause data traffic fees charged by Your phone service provider.
4.6 Restrictions on Your Rights
You are supposed to use PingPaw in compliance with laws and the Agreement. You are not entitled to implement certain acts, which may include but are not limited to the following:
4.6.1 Removing or altering any rights management electronic information in PingPaw;
4.6.2 Intentionally averting or destroying the technical measures intended to protect the copyright of PingPaw which are taken by the copyright owners;
4.6.3 Using PingPaw to mislead or deceive others;
4.6.4 Deleting, modifying, adding or interfering with computer information system functions against state regulations that may result in the malfunctioning of computer information systems;
4.6.5 Intruding computer information network or using the computer information network resources without permission;
4.6.6 Deleting, modifying or adding computer information network functions without permission;
4.6.7 Deleting, modifying or adding data or application programs that are stored in or processed/transmitted by the computer information network without permission;
4.6.8 Disrupting the normal operation of PingPaw or Our website, or intentionally disseminating computer viruses and other destructive programs;
4.6.9 Any other acts that may endanger the security of computer information network.
4.7 Downloading PingPaw
For PingPaw downloaded from any sites that are not designated by Us as well as any media that are not released by Us, We cannot guarantee that there are no infected virus, hidden disguised Trojan or hacker software in it. Using those versions may lead to unpredictable risks, and it is highly recommended that You do not download, install or use them. We are not liable for any legal responsibilities arising therefrom.
4.8 Program Error Log Reporting
PingPaw may generate a brief error log when unexpected errors or breakdowns happen. The said log is the running information recorded by the system at the time of malfunction and only includes information about the error or breakdown of PingPaw. It does not contain any of Your personal data. Following the cloud service options agreed by You, PingPaw will report the error log to the server automatically in order to locate the error and the cause of the breakdown, hence improving the product quality.
Subject to Your approval and operation, PingPaw may also generate a more specific error report, which includes all of its data, log output, and system information. The detailed report will be saved in local storage of Your device. PingPaw will ask You whether to report the error log and, only if with Your permission, upload the error log to the server.
5. Rights You Grant Us
Many of our Services let you create, upload, post, send, receive, and store content. When you do that, you retain whatever ownership rights in that content you had to begin with. But you grant us a license to use that content. How broad that license is depends on which Services you use and the Settings you have selected.
For all content you submit to the Services, you grant us and our affiliates a worldwide, royalty-free, sublicensable, and transferable license to host, store, cache, use, display, reproduce, modify, adapt, edit, publish, analyze, transmit, and distribute that content. This license is for the purpose of operating, developing, providing, promoting, and improving the Services and researching and developing new ones. This license includes a right for us to make your content available to, and pass these rights along to, service providers with whom we have contractual relationships related to the provision of the Services, solely for the purpose of providing such Services.
We, our affiliates, and our third-party partners may place advertising on the Services, including personalized advertising based on the information you provide us, we collect, or we obtain about you. Advertising may sometimes appear near, between, over, or in your content.
We always love to hear from our users. But if you provide feedback or suggestions, just know that we can use them without compensating you, and without any restriction or obligation to you. You agree that we will own all rights in any materials or items we develop based on such feedback or suggestions.
6. Disclaimers and Limitations of Liability
As a user, You must be acquainted that liability can be incurred by the following facts, product updates due to scientific and technological progress, as well as different user habits and behaviors. We and PingPaw do not make any guarantee in this Agreement and will not take any responsibility as regard to the following circumstances:
6.1 The possible defects of PingPaw under this Agreement: You are supposed to assume any risks caused by using functions of PingPaw on Your own, including but not limited to direct or indirect damages.
6.2 The disputes between Your and any third party pertaining to software installation, bundling, and charging arising from Your reference to the scanning and checking results produced by PingPaw: PingPaw is not designed for this purpose and You are not advised to apply PingPaw in such manner.
6.3 Claims to You for losses or compensation by any third party arising from Your violation of the terms of the Agreement.
6.4 We do not guarantee to identify or correct all defects of PingPaw, nor do we guarantee that PingPaw can meet all the needs of You.
6.5 We do not bear any responsibility for the circumstances caused by technical obstacles, changes in laws or regulations, binding administrative acts, force majeure, etc.
7. Fees and Purchase Terms
7.1 Payment.
You agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. PingPaw collects payments through a limited number of payment services ("Payment Provider"). You may, from time to time, make payments to us or third parties as part of your use of PingPaw (including for the provision of PingPaw or provision of certain additional features within PingPaw). We may set out further terms applying to such payments (including in relation to refunds (if any), billing arrangements and any consequences of failing to make timely payments). You must comply with all such terms in relation to your payments to us. You agree that you are solely responsible for all fees and taxes associated with any such payments, and that pricing and availability of items and products are subject to change at any time.
SUBJECT TO MANDATORY APPLICABLE LAWS AND REGULATIONS OR AS OTHERWISE SPECIFIED BY US FOR A PARTICULAR ITEM OR PRODUCT WITHIN PingPaw, IN NO CIRCUMSTANCES WILL WE BE REQUIRED TO PROVIDE A REFUND FOR ANY PAYMENTS MADE BY YOU TO US IN RELATION TO ANY ITEMS OR PRODUCTS WITHIN PingPaw (WHETHER USED OR UNUSED).
Also, you agree that:
- (a) your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates); and
- (b) we may calculate taxes payable by you based on the billing information that you provide us at the time of purchase.
7.2 Service Subscription Fees.
You will be responsible for payment of the applicable fee for any Services at the time you create your Account and select the term of your subscription. Except as set forth in the Terms, all fees for the Services are non-refundable. No contract will exist between you and PingPaw for the Services until PingPaw or the Payment Provider, for example Apple or Google, accepts your order by a confirmatory e-mail, SMS/MMS message, or other appropriate means of communication.
7.3 Automatic Renewal.
Your subscription will continue indefinitely until terminated in accordance with the Terms. After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically commence on the first day following the end of such period (each a "Renewal Commencement Date") and continue for an additional equivalent period, at PingPaw's then-current price for such subscription. You agree that your Account will be subject to this automatic renewal feature unless you cancel your subscription at least 24 hours prior to the Renewal Commencement Date by logging into and going to the "Manage App Subscriptions" page in the Apple App Store or the "My Apps" page in the Google Play Store app. The same page will permit you to change your Account settings if you do not wish your subscription to renew automatically, or if you want to change or terminate your subscription.If you cancel your subscription, you may use your subscription until the end of your then-current subscription term; your subscription will not be renewed after your then-current term expires. However, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then- current subscription period. By subscribing, you authorize PingPaw to charge your Payment Provider now, and again at the beginning of any subsequent subscription period. Upon renewal of your subscription, if PingPaw does not receive payment from your Payment Provider, (i) you agree to pay all amounts due on your Account upon demand, and/or (ii) you agree that PingPaw may either terminate or suspend your subscription and continue to attempt to charge your Payment Provider until payment is received (upon receipt of payment, your Account will be re-activated and for purposes of automatic renewal, your new subscription commitment period will begin as of the day payment was received).
7.4 Cancel of subscription
If you cancel a subscription, you will not receive a refund for the current billing period, but will continue to receive the subscription content for the remainder of the current billing period, regardless of the cancellation date. Your cancellation goes into effect after the current billing period has passed.
7.5 Virtual Currency (Gems)
7.5.1 Definition
PingPaw may provide a virtual in-app currency known as "Gems." Gems are digital tokens that may be used solely within PingPaw to unlock virtual items, features, or other in-app experiences designated by us. Gems have no monetary or real-world value and cannot be exchanged for cash, goods, or services outside of the App.
7.5.2 No Refunds
Except as required by applicable laws or Apple's policies, all Gem purchases are final and non-refundable. If Apple grants a refund, PingPaw may adjust the user's Gem balance accordingly.
7.5.3 License to Use Gems
Purchasing Gems grants you a limited, personal, revocable, non-transferable license to use Gems within the App as permitted by PingPaw. Gems do not represent any property interest, and PingPaw retains ownership of all virtual items.
7.5.4 Balance Management
Your Gem balance is associated with your user account. PingPaw is not responsible for any loss of Gems resulting from: account sharing, unauthorized access caused by the user, device changes, reinstalls, or failure to maintain account credentials.
7.5.5 Misuse or Fraud
If Gems are obtained through fraudulent activity, unauthorized methods, or violations of these Terms, PingPaw may: remove Gems from the user's account, revoke access to virtual items, or suspend or terminate the account.
8. Respecting Others' Rights
We respects the rights of others. And so should you. You therefore may not use the Services, or enable anyone else to use the Services, in a manner that violates or infringes someone else's rights of publicity, privacy, copyright, trademark, or other intellectual property right. When you submit content to the Service, you agree and represent that you own that content, or that you have received all necessary permissions, clearances, and authorizations in order to submit it to the Service and grant the rights and licenses contained in these Terms for your content. You also agree that you will not use or attempt to use another user's account except as permitted by us or our affiliates.
We honors copyright laws, including the Digital Millennium Copyright Act and takes reasonable steps to expeditiously remove from our Services any infringing material that we become aware of. If we becomes aware that a user has repeatedly infringed copyrights, we will take reasonable steps within our power to terminate the user's account. If you believe that anything on the Services infringes a copyright that you own or control, please report it using the form accessible through this tool. Or you may file a notice to email: feedback@pingpaw.net. Don't use this email address for anything other than reporting copyright infringement, as such emails will be ignored. To report other forms of infringement on the Services, please use the tool accessible here. If you file a notice to us, it must comply with the requirements set forth at 17 U.S.C. ยง 512(c)(3). That means the notice must:
- (a) contain the physical or electronic signature of a person authorized to act on behalf of the copyright owner;
- (b) identify the copyrighted work claimed to have been infringed;
- (c) identify the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed, or access to which is to be disabled, and information reasonably sufficient to let us locate the material;
- (d) provide your contact information, including your address, telephone number, and an email address;
- (e) provide a personal statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
- (f) provide a statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
9. Miscellaneous Provisions
9.1 The Agreement is the final, complete and exclusive agreement upon PingPaw -related issues between You and Us.
9.2 In the event that any provision of this Agreement is totally or partially invalid or unenforceable for whatever reason, or it is in violation of any applicable law, then the specific provision is considered as being deleted. The remainders of the Agreement, however, shall remain valid and binding.
9.3 We have the right to modify the Agreement at any time according to the change of relevant laws and regulations, technological progress or technical route choice, as well as operational conditions and the adjustment of business strategy of the company etc. The revised agreement will be published on the official website of PingPaw, and accompany the new version of PingPaw. The latest version of Agreement shall prevail when the dispute occurs. If You do not agree to the change of contents, please remove PingPaw from Your device and stop using it. If You continue to use PingPaw, it shall be interpreted that You have consented to the changes made to the Agreement.
9.4 The heading of each section of the Agreement serves only for a more convenient reading experience, and may not be interpreted as the provisions of the Agreement.
9.5 We have the right to interpret and modify the Agreement to the fullest extent as permitted by law.
Contact Us
If you have any questions about these Terms of Service, please contact us at: